Post by XBot on Dec 12, 2005 8:55:05 GMT 8
Following widespread reports of hardware issues following the North American Xbox 360, Microsoft Japan is assuring gamers it will quickly deal with faulty units of the next-gen console, which goes on sale Saturday.
Talking to Famitsu, Yoshihiro Maruyama, general manager of Microsoft Japan's Xbox division, commented that hardware problems plague most consoles at launch. Without going into specifics, he said his company would do its best efforts to respond to any faulty consoles.
Microsoft Japan saw problems when the original Xbox launched in the country in 2002, as some early units scratched game discs. The company initially declined to replace the units, since the issue "does not cause disks to become unreadable." During the console's first two weeks on the market, 590 reports of defective consoles were filed. Eventually, Microsoft Japan relented, announcing it would replace any problematic Xboxes and scratched discs sent in by customers...
Talking to Famitsu, Yoshihiro Maruyama, general manager of Microsoft Japan's Xbox division, commented that hardware problems plague most consoles at launch. Without going into specifics, he said his company would do its best efforts to respond to any faulty consoles.
Microsoft Japan saw problems when the original Xbox launched in the country in 2002, as some early units scratched game discs. The company initially declined to replace the units, since the issue "does not cause disks to become unreadable." During the console's first two weeks on the market, 590 reports of defective consoles were filed. Eventually, Microsoft Japan relented, announcing it would replace any problematic Xboxes and scratched discs sent in by customers...
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www.gamespot.com/news/6141027.html